Current Customers: Set my.hbci.com as your homepage to access service announcements, security alerts and other important information, local news, account information, email, online bill payment, local business information, channel line-ups,programming information, local advertising, and much more. Click here to download local coupons on my.hbci.com

HBC Residential

TV Services

  • High Definition Service & Equipment
  • DVR/PVR Service & Equipment
  • *Pay-Per-View
  • *Video-on-Demand
  • Premium Channels

*Not available in all communities.

Internet Services

  • Choose from a variety of speeds
  • E-mail with spam and virus protection
  • Personal web space, content filtering and more
  • Dial-up and national roaming also available

Telephone Services

  • Local service
  • Affordable long distance & international packages
  • Additional features, like voice mail, caller ID and more

GET A DIGITAL PACKAGE AND SAVE !!!!

Your Bill

You will receive one bill for all your HBC services. We issue bills the 2nd of each month. Please note that recurring monthly charges are billed one month in advance.

Save Time, Save Money, Save the World!

We are doing our part for the planet and have made it easy for you to do yours by utilizing our digital ordering and billing options. Learn more about what else we are doing to go green at my.hbci.com/green.

  • E-Billing - Electronic billing allows you to receive your monthly HBC invoices and bill messages via email. These are also viewable online at my.hbci.com.
  • E-Pay - Electronic payment allows you to pay your monthly bill anytime of day or night, from the comfort of your own home, through our secure online billing system at my.hbci.com. You don’t have to receive your bills electronically to take advantage of this service. You can get your invoices and pay them anyway you want!
  • Online Orders - You can order new service or make changes to your existing service online at http://my.hbci.com/resorder.

Get Started:

  • Online - Visit my.hbci.com/billing. You will need your account number and CPNI password to login. If you do not have that information you can get it by stopping into your local office and speaking with a friendly customer service representative.
  • Phone - Call your local office at 474- 4000, 932-8000 or 560-4000 You can request your password be mailed to your address of record.

Customer Service

  • 507.474.4000 Winona
  • 507.932.8000 St. Charles
  • 651.560.4000 Wabasha
  • 888.474.9995 Toll Free

Internet Support

  • 507.474.4357 Winona
  • 507.932.8324 St. Charles
  • 651.560.4357 Wabasha
  • 877.457.9669 Toll Free

Telephone/Cable Repair

  • 507.474.7000 Winona
  • 507.932.8888 St. Charles
  • 651.560.4444 Wabasha